Barriers to AI Adoption: Image Concerns at Work∗
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摘要
This field-experiment paper shows that making workers’ AI reliance observable to an HR evaluator causally reduces their adoption of AI recommendations and lowers task performance: observed switching to AI falls ~30.5% → 26.2% and final accuracy declines ~79.1% → 76.4%, implying image concerns meaningfully block human–AI complementarities; workers report they fear reliance signals low confidence in their judgment, and simple informational reassurance does not eliminate the effect [page::0][page::2][page::19].
